- I requested access to the Research Data before April 15, 2021. How do I request access to the latest data?
- What are Institutional and Non-Institutional Account holders?
- What is eRA Commons and how do I obtain an account?
- I don’t think my institution has an eRA Commons account. Do they need to setup one before I can access this data?
- What is a Signing Official and how do I identify mine?
- The email address field is blank when I login with my eRA Commons account. How can I fix it?
- My email address does not match the one on my eRA Commons account. What do I do?
- Can I request the Research Plus data for personal use?
- I have a named SEER*Stat account. How do I request access to the Research Plus Data?
- My email address changed. Do I need to submit a new request for data?
- When do SEER*Stat accounts expire?
- Are any countries blocked from accessing SEER data?
- Who do I contact for more help?
Refer to the SEER*Stat Frequently Asked Questions for information about using the software.
1. I requested access to the Research Data before April 15, 2021. How do I request access to the latest data?
If you submitted a request for data prior to April 15, 2021, your account is not valid to access the current data release. Your account will expire on April 30, 2021. To continue to use the SEER data, you will need to submit a new request for the latest release which includes the 1975-2018 SEER Research Data (November 2020 Submission), as well as access to the two previous submissions.
For detailed instructions, see How to Request Access to SEER Data.
2. What are Institutional and Non-Institutional Account holders?
Institutional Accounts are for people affiliated with an organization. If you are within NIH or one of the five HHS agencies listed below, you must apply with your PIV card or HHS credentials. All others affiliated with an organization (students and researchers at domestic and international universities, for-profit and not-for-profit company employees, state and federal government employees) are required to apply for SEER data access through an eRA Commons account (see FAQs below for more information).
Please note: for requests based on eRA Commons accounts, the email address used must be affiliated with your institute/university/company. Requests using open email accounts like gmail, icloud, 163.com etc. will be rejected.
If you have access to an Institutional Account, you MUST use it to request the SEER data. NCI retains the right to revoke Non-Institutional Accounts used for institution-related work.
HHS agencies that can use their PIV Cards to request with an institutional account include the Agency for Healthcare Research and Quality (AHRQ), Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), Food and Drug Administration (FDA), Indian Health Service (IHS), and National Institutes of Health (NIH). All other government agencies will need to submit a request through obtaining eRA commons credentials.
Non-Institutional Accounts are for people not affiliated with any organization. If you register for a SEER*Stat account with a Non-Institutional email, you will receive access to just the Research data. Additional steps are required to access the Research Plus data.
3. What is eRA Commons and how do I obtain an account?
eRA commons is an online system that authenticates organizational users using the information registered in the NIH eRA Commons for controlled and managed data access. The eRA Commons account is not limited to U.S. researchers. Many foreign organizations have already registered with eRA.
If you have a new eRA Commons account or made changes to an existing account, please allow one or two days for the new information to be reflected before attempting to make a request in the SEER Access system.
How do I obtain an eRA commons account?
First check with your institution to see if there is an institutional standing account. If there is one, the eRA Commons account administrator of your institution should be able to help you.
If your institution has never setup an eRA Commons account, please see FAQ #4 for the information related to institutional eRA account setup.
You will need to contact the eRA Commons Signing Official (SO) or Account Administrator (AA) at your institute/organization to establish a new account and/or add roles or affiliations to an existing account.
A Signing Official (SO) has institutional authority to legally bind the institution by providing signature approval on grant and data access related activities.
When your account is created, you will receive an email to go to eRA Commons to verify your profile information.
The eRA system is not operated by the Surveillance, Epidemiology, and End Results (SEER) Program. To get a new eRA Commons account or make any changes to an existing eRA Commons account, such as resetting the password or changing the email address, please visit the eRA website or directly contact the eRA help desk.
Who can apply for an eRA Commons account?
There are several roles available in eRA Commons. Here are some examples of common uses:
- A Principal Investigator (PI) is an individual who directs a research project or program supported by the NIH or NCI. The role of the PI within the eRA Commons portal is to complete the grant administration or data access process or to delegate this responsibility to another individual. A PI may only access information pertaining to the grant(s) or data access request on which he/she is the designated PI.
- An Undergraduate Student is an individual who is in an undergraduate program and wants to access cancer registry data for work related to their classes or research studies.
- A Graduate Student is an individual who is in a graduate program and wants to access cancer registry data for work related to their classes or research studies
Detailed instructions for creating and affiliating accounts can be found in the Accounts Module Online Help System
What if I cannot determine the Signing Official for my institute?
If you cannot locate the appropriate person at your institution, contact the eRA Service Desk by:
- Submitting a Web ticket at https://public.era.nih.gov/commonshelp (web ticket is preferred method of contact)
- Toll-free: 1-866-504-9552
- Phone: 301-402-7469
- Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time (Except for Federal holidays)
4. I don’t think my institution has an eRA Commons account. Do they need to setup one before I can access this data?
Yes, your institution or organization will need to register at NIH eRA Commons before you can apply for an eRA Commons account required to access the SEER Research Plus data. Institutions are usually registered by someone in the business office, since it requires financial information (such as the DUNS number). Once registration is complete, the eRA Commons account administrator of the institution should be able to assist individuals to setup their own eRA Commons account.
5. What is a Signing Official and how do I identify mine?
The Signing Official is the person who has the legal authority for the institution's assurance of the terms of the SEER Research Data Use Agreement. For example, your institute's Provost or Director of Research Affairs could serve as a Signing Official.
- For eRA Commons account holders, see FAQ #3 for more details.
- For NIH and HHS account holders, this is your division director.
- For Non-Institutional users, the person requesting the data will also serve as the Signing Official for the data access request application.
Please note: For eRA Commons and NIH and HHS account holders, the email address for the Signing Official on the access request for SEER data must be affiliated with your institute/university/company. Requests using open email accounts like gmail, icloud, 163.com etc. will be rejected and asked to correct the email addresses.
6. The email address field is blank when I login with my eRA Commons account. How can I fix it?
When you login with an eRA Commons account, your email address should be filled in automatically from your eRA Commons record. Some users have encountered an issue where the email address field is blank and they cannot complete the SEER data request form.
To fix the issue, log into your account through the eRA Commons website and make sure all the required demographic information is complete. Even if the email address is already complete, we've found the issue can occur when other required fields are blank, such as date of birth, race, and sex.
7. My email address does not match the one on my eRA Commons account. What do I do?
If you logged into the SEER request system at least once already with your eRA Commons account and have since changed your email address in eRA Commons, the updated email address will not be reflected in the SEER data request system.
This is a known issue that we hope to resolve soon. In the meantime, please contact email@example.com and we will help update your email address in the request system.
8. Can I request the Research Plus data for personal use?
Yes, you can request the data for personal use, but you must go through the Non-institutional Users request process.
If you are affiliated with an institution or company, but are requesting the Research Plus data for personal use, you must:
- Use your personal email address,
- Leave the Organization field blank, and
- Use your own name and email address for the Signing Official.
Your request will be rejected if you use a personal email address and include your organizational details.
9. I have a named SEER*Stat account. How do I request access to the Research Plus Data?
If you currently have a named SEER*Stat account (e.g. a personalized username rather than the format xxxxx-Nov2020):
- Verify that your SEER*Stat named account is linked to your official institutional email address:
- To check, login to SEER*Stat with your named account and then go to the Client-Server User Information dialog (from the Profile menu).
- If the email address associated with your institutional account does not match the email address used with your named SEER*Stat account, please contact firstname.lastname@example.org to change it in SEER*Stat.
If you used a different email address, you will get a new SEER*Stat username (xxxxx-Nov2020). To reconcile accounts, send the new username along with your “named account” username to IMS at email@example.com. IMS will merge this information so you get the new access added to your existing named account.
10. My email address changed. Do I need to submit a new request for data?
Yes. If you change institutions and your primary email address changes, or your institution updates the format of their email addresses, you will need to submit a new request for the SEER data. It is no longer possible to update the email address associated with your account in SEER*Stat.
11. When do SEER*Stat accounts expire?
SEER*Stat usernames expire on April 30 of each year, two weeks after new research data are released on April 15. On April 1, we stop taking requests for the current data to prepare for the April 15 release.
12. Are any countries blocked from accessing SEER data?
In order to comply with U.S. trade controls, access to SEER data is blocked from U.S. embargoed countries. For more information, refer to the Sanctioned Destinations Guidance.
13. Who do I contact for more help?
There are several options to contact the SEER program for questions about the data and the request process. Refer to the SEER Data Contacts page for more information.