1. I requested access to the 1975-2017 Research Data before February 17, 2021. How do I request access to the Research Plus data?
  2. What are Institutional and Non-Institutional account holders?
  3. What is eRA Commons and how do I obtain an account?
  4. What is a Signing Official and how do I identify mine?
  5. I have a named SEER*Stat account. How do I request access to the Research Plus Data?
  6. My email address changed. Do I need to submit a new request for data?
  7. When do SEER*Stat accounts expire?
  8. Who do I contact for more help?

Refer to the SEER*Stat Frequently Asked Questions for information about using the software.


1. I requested access to the 1975-2017 Research Data before February 17, 2021. How do I request access to the Research Plus data?

On February 17, 2021 SEER released a new data request system to authenticate SEER data users. Current account holders who requested the 1975-2017 data between April 15, 2020 and February 17, 2021 can create an account in the new system to upgrade access to the Research Plus data.

  • You will need to complete the new registration form and agree to the data use agreements before access will be approved.
  • If you use the same email address as was used the old system (pre-February 17, 2021) you will keep the same SEER*Stat username.

For detailed instructions, see How to Request Access to SEER Data.


2. What are Institutional and Non-Institutional account holders?

Institutional accounts are affiliated with an organization and can include an eRA Commons login, and NIH or HHS accounts. If you register for a SEER*Stat account to access the data using your institutional account, you will get immediate access to both the Research and Research Plus data.

If you have access to an institutional account, you MUST use it to request the SEER data.  NCI retains the right to revoke non-institutional accounts used for institution-related work.

Non-institutional accounts are not affiliated with an organization. Examples include Google or Yahoo email accounts. If you register for a SEER*Stat account with a non-institutional email, you will receive access to just the Research data. Additional steps are required to access the Research Plus data.


3. What is eRA Commons and how do I obtain an account?

eRA Commons is an online system where grant applicants and their institutions can share administrative information related to research grants and accessing controlled and managed-access data with federal staff at the National Institutes of Health (NIH). The data access system for the cancer registry data will be using this system to authenticate the data Requester's identity.

How to obtain an eRA commons account:

You will need to contact the eRA Commons Signing Official (SO) or Account Administrator (AA) at your institute/organization to establish a new account and/or add roles or affiliations to an existing account.

A Signing Official (SO) has institutional authority to legally bind the institution in grant or other administrative matters by providing signature approval on grant and data access related activities.

Once the applicant organization is registered in eRA Commons, the organization's Signing Official can register you by creating an account with the PI authority role. When a Signing Official creates an account, you will receive an email to go to the Commons to verify the your profile information.

Who can apply for an eRA Commons account?

  • A Principal Investigator (PI) is an individual who directs a research project or program supported by the NIH or NCI. The role of the PI within the eRA Commons portal is to complete the grant administration or data access process or to delegate this responsibility to another individual. A PI may only access information pertaining to the grant(s) or data access request on which he/she is the designated PI.
  • An Undergraduate Student is an individual who is in an undergraduate program and wants to access cancer registry data for work related to their classes or research studies.
  • A Graduate Student is an individual who is in a graduate program and wants to access cancer registry data for work related to their classes or research studies

Detailed instructions for creating and affiliating accounts can be found in the Accounts Module Online Help System

What if I cannot determine the Signing Official for my Institute?

If you cannot locate the appropriate person at your institution, contact the eRA Service Desk by:

  • Submitting a Web ticket at https://public.era.nih.gov/commonshelp (web ticket is preferred method of contact)
  • Toll-free: 1-866-504-9552
  • Phone: 301-402-7469
  • Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time (Except for Federal holidays)

4. What is a Signing Official and how do I identify mine?

The Signing Official is the person who has the legal authority for the institution's assurance of the terms of the SEER Research Data Use Agreement. For example, your Institute's Provost or Director of Research Affairs could serve as a Signing Official.

  • For eRA Commons account holders, see FAQ #3 for more details.
  • For NIH and HHS account holders, this is your division director.
  • For Non-Institutional users, the person requesting the data will also serve as the Signing Official for the data access request application.

5. I have a named SEER*Stat account. How do I request access to the Research Plus Data?

If you currently have a named SEER*Stat account (e.g. a personalized username rather than the format xxxxx-Nov2019):

  1. Follow the directions to request access and set up a new account. This will be a temporary account.
  2. If you use the same email address associated with the named account for the new account, SEER will automatically update access for your named account.
  3. If you use a different email address, you will need to send your new SEER*Stat username (xxxxx-Nov2019) along with your “named account” username to IMS  at seerdataaccess@imsweb.com.
    • IMS will merge this information so you get the new access added to your existing named account.
    • If you get authenticated under a different email address than originally on record, the authenticated email address going forward will be your email of record.

6. My email address changed. Do I need to submit a new request for data?

Yes. If you change institutions and your primary email address changes, or your institution updates the format of their email addresses, you will need to submit a new request for the SEER data. It is no longer possible to update the email address associated with your account in SEER*Stat.


7. When do SEER*Stat accounts expire?

SEER*Stat usernames expire on April 30 of each year, two weeks after new research data are released on April 15. On April 1, we will e-mail current users to notify them that they can request the new data release and that their old usernames will soon expire.


8. Who do I contact for more help?

There are several options to contact the SEER program for questions about the data and the request process. Refer to the SEER Data Contacts page for more information.